as at 22 April 2020

Structure of Fees and Charges – Home Care Services:

Services available

24 hours, 7 days a week, 365 days a year

Ordinary service hours

6am to 8pm, Monday to Sunday

After hour services

8pm to 6am, Monday to Sunday

Public holidays

Services available as per consumer request.

Service duration

Minimum of a 1 hour service

Transport

A per kilometre rate is charged when using motor vehicles within the duration of client service times.

Late cancellation fee

Where a service is cancelled after 3pm the day prior to the rostered service, full-service charges apply.

Please call for a quote

24 hour Respite Care, Live-in Carer and Complimenting Services.

Exit fee

$400

Care and Support Services
Service Days Service Times Hourly Rate
Monday to Friday 6am-8pm $55.00
Monday to Friday (evening) 8pm-6am $70.00
Services scheduled to finish after 8pm or commence before 6am are charged at the evening rate
Saturday All day $82.50
Sunday All day $95.00
Public Holiday All Day $115.00
Travel (within service times) $1.10 per km
Nursing Services (provided by Registered Nurse)
Monday to Friday 6am-8pm $90.00
Monday to Friday (evening) 8pm-6am $110.00
Saturday All day $130.00
Sunday All Day $160.00
Public Holiday All day $190.00
Care Management:
Care management is an important service that includes coordinating care and services that will help you deliver on the goals you identified in your Care Plan. Every Home Care Package, including those being self-managed will require some level of care management.
Home Care Package Level Care Management Charges
1 $50.25 per fortnight
2 $88.50 per fortnight
3 $193.50 per fortnight
4 $294.00 per fortnight
Package Management:
Home Care Package Level Package Management Charges
1 $33.50 per fortnight
2 $59.00 per fortnight
3 $129.00 per fortnight
4 $196.00 per fortnight

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