Home Care support services
AusCare understands that living independently can be a challenge for many members of our community. We also know that times accepting help in your own home can be daunting and overwhelming, so we work hard to ensure that all of our clients and participants receive the best at-home care available. All of AusCare’s home and care services are delivered with the client in mind, ensuring that our clients receive the kind of support that fosters independence and enhances the quality of life.

What are Home Care packages?
A Home Care Package (HCP) is a subsidy provided by the Australian Government to eligible senior Australians to engage them with a preferred approved provider, such as AusCare, who coordinates a package service to meet our consumers’ needs.
The Home Care Packages program helps senior Australians with complex care needs to live independently in their own homes. Individuals are assessed by a professional assessor using a nationally consistent assessment framework. During the assessment process, an individual’s priority for care is also determined.
The program has four levels of packages for different levels of care and support needs, with each level receiving a different amount of funding. The funds are paid directly to the provider of your choice who distributes those funds according to service needs.
Individuals approved for a Home Care Package can choose AusCare to deliver services in their home, or a home in a retirement village. Wherever they are, we will go to them.
OUR APPROACH
What type of areas AusCare serves in
Day Therapy
In-Home Nursing
Respite
Disability Services
Types of services AusCare can help you with
Personal & Domestic Assistance
We offer consumers assistance with personal care such as showering, dressing, personal hygiene, grooming, beauty as well as cleaning, laundry, changing linen.
Hobbies & Pet Care Support
Carrying out activities like arts and craft, scrap booking, sewing, knitting, card games, board games and listening to music as well as looking after consumer’s pets while they are away or in hospital.
Shopping and Home Cooked Meals
We offer assistance with shopping and home cooked meals that caters to consumer’s special diets for health, religious, cultural, or other reasons.
Physiotherapy Support
AusCare has experienced physiotherapists to conduct assessments, prescribe , help with exercises and advice to assist with support in pain reduction and increasing mobility.
Gardening and Lawn Mowing
We offer assistance with veggie gardens, weeding, lawn maintenance, general cleaning such as vacuuming, sweeping, mopping, wiping surfaces and washing.
Occupational Therapy
Our Occupational Therapists will assess provision of minor home modifications, equipment, and tools to help the consumers to keep living the way they used to with ease.
Transport & Social Support
We provide assistance with getting to/from a doctor’s appointments, social activities, visiting family & friends, places of worship, banking, and shopping.
Technology Assistance
AusCare can assist with the emails, Facebook, online banking & shopping. Connecting the consumer with family and friends by showing them how to use a smart phone, tablet.
Who can access the Home Care packages?
To be eligible for a home care package program, you need to be:
- 65 years or older, or
- 50 years or older if you identify as an Aboriginal and/or Torres Strait Islander, or
- 50 years or older and on a low income, homeless or at risk of homelessness
- An older person in need of services to help you stay in your home
- A younger person with dementia or other special care needs that are not met through other specialist services
- Approved through My Aged Care
Home care services are available through government funding based on eligibility. For persons under the age of 65 who present with a significant disability can receive funding through the National Disability Insurance Scheme (NDIS) based on eligibility. For information on this type of funding available, click here.
If over the age of 65, home care services can also be provided with the assistance of government funding. Where funding does not apply, helpful payment plans are provided. Call or send through an enquiry through this website to one of our friendly staff members today and find out how we can help you access our services.
Have more questions about Home Care packages? Check out our Home Care FAQs

Have more questions about Home Care packages?
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Have any questions?
Feel free to contact us.
Call: 1300 455 322
Email: info@auscareservices.com.au