Why Choose AusCare as your NDIS services and Home Care Packages providers?

AusCare knows the importance of its client’s independence, we have care packages that will meet their needs, goals, and preferences. We also understand that every client’s needs are different. This is the reason why AusCare offers tailored plans to suit every individual’s needs. We pride ourselves in delivering care to the highest standard to meet our client’s specific lifestyle requirements and to preserve each client’s dignity.

Culture of Inclusion

We believe in concepts that promote dignity and respect, identity, culture and diversity, cultural safety, choice, dignity of risk, information, and personal privacy of our clients.

Range of Services

We offer a vast range of services to suit clients’ needs, goals, and preferences from health care to home maintenance, to help them live safely and independently at home.

Personalise Care

AusCare will design a personalised care plan that includes the services that the client needs most & will be delivered by a compassion and competent local support worker.

Experienced & Caring Staff

Our support workers are experienced, skilled, and qualified in areas of NDIS and Aged Care services. Our trained staff are equipped to deliver quality care for clients.

Diversity & Cultural Awareness

Our workforce is trained to be culturally competent, covering life stages to enable staff to give care to the culturally and linguistically diverse (CALD) communities.

Advice and Support

We have a knowledgeable team that will help clients explore their support options and guide them through the home care service process to nurture social inclusion, health, and well-being.

Feedbacks & Complaints

We have feedback & complaints management function, we regularly seek input and feedback from clients, carers, and other stakeholders about our services, that provide us with the opportunity to address feedback and the right continuance plan. A flexible approach as well as our 24/7 support enable clients to receive the advice they need.

Multi-Lingual Staff

At AusCare we are deeply passionate about aiding local culturally and linguistically diverse (CALD) communities and diasporas by addressing language barriers to provide access to services. We can provide support to clients in the language they need, either through our multi-lingual staff or through the Translating and Interpreting Service (TIS).

Our Caring Staff

We invest in our people and employ skilled and qualified support professionals. We offer regular professional development training and equip them to deliver the quality of care you deserve. AusCare employ and train our workforce to be culturally aware which enables them to deliver your supports while respecting your language and cultural preferences.

Why Us?